During a discussion on the phone back in March (when they were still answering their phones-they don't anymore) I was told that if it could not be repaired they would do a warranty exchange/replacement of the bike. I have not heard from anyone with a resolution. I have contacted RAD several times to resolve the issue and the only responses I receive are form letter type responses from their support ***** At one point I received a response saying they are going send the issue to the "senior team" for resolution, but they have not followed up on that. *** has sent many replacement parts and the bike shop has been unable to get the bike to power/throttle on. For the past 4+ months I have worked with two RAD recommended service provider bike shops to repair the issue under warranty. Had an issue in February 2023 where bike would no longer power up and contacted RAD on (note-bike was still under 1 year warranty from receipt when I contacted them). Delivered and assembled by RAD recommended service provider ******* on. Continue through the checkout as normal to place your order.Rad Rover 6 Plus Step Thru bike purchased from RAD. Click "Apply" and your order total should be updated to reflect your discount.Ĩ. On the right hand side, find the box marked "Gift card or discount code" and enter your Rad Power Bikes discount codes here.ħ. Once you're happy you have all the items you want, proceed to the checkout.Ħ. When you're ready to buy, click on your cart to review your order.ĥ. Head to the Rad Power Bikes website and add the items you want to your shopping cart.Ĥ. Once the code has been revealed, copy it to your clipboard for later.ģ. Select one of our Rad Power Bikes discount codes you'd like to use and click "Get Code".Ģ. How to use Rad Power Bikes discount codesġ. To see your nearest Rad Power Bikes e-bike sales & service center, head to their website and find the where to ride page. Test ride a Rad Power Bike: Some distributors have fleets of Rad Power Bikes available to rent, allowing you to try them out before you decide to buy. Make sure to order your e-bike and accessories in one order to save. Make the most of free shipping: You can get free shipping on all Rad Power Bikes orders that contain e-bikes, or any orders without bikes that cost $150 or over. In some instances, you can get up to 50% off accessories with your e-bike purchase. Sign up for the Rad Power Bike newsletter: Rad Power Bikes will e-mail you promotions and sales when you sign up for their Rad deals. Once their order has been placed you'll get a $50 Rad Power Bikes gift card as a thank you. You can send your friends a unique code that gives them a $50 discount on their first Rad Power Bikes purchase. Refer a friend to Rad Power Bikes: Get discounts for every friend you refer to Rad Power Bikes with the refer-a-friend program. The bike must have less than 10 miles on the odometer and be free of wear and tear. Make sure it's in the original packaging with all the items originally included, and when the Rad Power Bikes customer service team send you a prepaid returns label, attach it to the box before you send it back. To return your Rad Power Bikes ebike, you'll need to get in touch with Rad Power Bikes customer service within 14 days of your receipt of the bike. What is the Rad Power Bikes return policy? Students can get a free accessory worth $100 with any purchase, whilst Graduates can get $50 off any e-bike purchase. These discounts are different depending on whether you're still studying. Yes, students & graduates can verify with Student Beans through the Rad Power Bikes website to get discounts on their orders. Can I get a Rad Power Bikes student discount? Note that replacement battery orders will require an extra $60 shipping charge. Rad Powers Bikes accessories orders worth $150 or more will be shipped free. If your order only contains accessories or parts, this will incur a shipping fee of $10 for orders, unless your order is worth $150 or more. Rad Power Bikes offers free shipping on all orders containing bikes. FAQs Does Rad Power Bikes offer free shipping?
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